Information We Collect
We collect information you provide directly to Omnisol when you contact us, submit a form, request immigration assistance, create an account, or communicate with our team.
This may include your name, email address, phone number, passport or identity details, case information, uploaded documents, billing details, and any other information needed to support your visa or immigration matter.
We may also collect limited technical information such as device data, browser type, IP address, and usage activity to keep the platform secure and improve performance.
How We Use Your Information
We use your information to deliver our services, manage your case, communicate updates, verify your identity, process payments, and provide customer support.
Your information may also be used to maintain security, prevent fraud, improve our website and workflows, and comply with legal, regulatory, or professional obligations.
Sharing and Disclosure
Omnisol does not sell your personal information. We only share information when it is necessary to provide services on your behalf, such as with internal staff, trusted service providers, payment processors, technology vendors, or legal and immigration authorities involved in your application.
We may also disclose information when required by law, to enforce our terms, to protect our rights, or to respond to lawful requests from regulators or government bodies.
Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.
No website or digital platform can guarantee absolute security, but we work to retain personal information only for as long as necessary to provide services, meet compliance obligations, resolve disputes, and maintain appropriate business records.
Your Choices
You may request access to, correction of, or deletion of the personal information we hold about you, subject to legal and operational limitations.
If you no longer want marketing or informational communications, you can opt out by following the unsubscribe instructions in those messages or by contacting us directly.
Cookies and Site Updates
Our website may use cookies or similar technologies to remember preferences, understand traffic patterns, and improve the browsing experience.
We may update this Privacy Policy from time to time. Any revised version becomes effective when posted on this page, and your continued use of our services after that update means you accept the revised policy.